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  • Our Practice
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      • Braces For Teens In Greensboro, NC
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    • Clear Aligners
      • What Is Invisalign?
      • Angel Clear Aligners
      • Aligners For Kids
      • Aligners For Teens
      • Aligners For Adults
      • Aligners FAQ
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      • Orthognathic (Jaw) Surgery
      • Retainers
      • Airway Orthodontics
      • Early Orthodontic Treatment in Greensboro, NC
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Orthodontic FAQ

Home » Patient Resources » Orthodontic FAQ

Do You Charge For An Initial Visit?

No. As a courtesy to you and your family dentist, we will always discuss the feasibility of braces or tooth straightening without charging a fee for the initial consultation.

At What Age Do You Start Seeing Patients?

As a rule of thumb, we like to evaluate young patients after the 6-year molars erupt and the front permanent teeth just start to appear. This is usually between the ages of 6 and 8. The American Association of Orthodontics recommends that all children be seen for the first time by age 7.

Why Do You Evaluate Patients So Young?

The purpose of early evaluation is to inform and observe, more than to start treatment. At this early age, the eventual needs may be identified and discussed. A small percentage of this young group may need some form of intervention. Habits are evaluated, medical issues are discussed and an observation schedule is arranged until the patient is ready to begin treatment.

How Long Will The First Visit Take?

The first visit can last anywhere between 30 minutes and 1 hour depending on how ready the patient is for treatment. We may just do a visual exam and explain the situation or we may suggest one or more X-rays and complete diagnostics including impressions of the teeth with photographs to document the current position.

Do You Take Patients Transferring From Out Of Town?

Yes, we do. We handle a patient transferring into our office from another city just like a new patient. We gather complete diagnostic records to show the current status and propose treatment to complete the work that has been started.

Do You Have Any Adult Patients?

Absolutely. A growing percentage of our patients are adults. New, more cosmetic appliances are making adult treatment much more comfortable and convenient. Learn more here.

What Is The Difference Between An Orthodontist And A Dentist?

An orthodontist is a general dentist that has had at least 2 more years of full-time training in orthodontics resulting in a nationally accepted specialty certificate. The orthodontist then limits their practice to straightening teeth and dentofacial orthopedics.

Can I Make All My Appointments In The Afternoon After School And Late In The Day?

In order to have early and late appointments available for the majority of patient appointments, some procedures need to be accomplished during the hours of 9 and 3. We will do our best to work with your schedules and accommodate your family’s needs.

Do You See Patients For Emergencies?

Yes, our contact information for an emergency is posted on the website. Feel free to visit our emergency care page for more information.

Can We Make Payments?

Yes.  Whether or not you have insurance or a dental plan, we will structure a convenient payment plan that will allow you to pay for orthodontic services over a period of time that usually coincides with your treatment plan. 

How Do You Handle Insurance?

After verification of coverage, we will agree to bill and collect from an insurance carrier. However, we ask patients to understand that if coverage ceases or changes, the patient is still responsible for the agreed-upon fee.

Do You Take American Express, Master Card, And/Or Visa?

Yes, we accept all major credit cards.

Do You Have Direct Debit?

Yes, we have arrangements for direct debit, charge card posting, as well as payments over the internet.

Do You Charge Interest?

No, we do not.

Do You Give Family Discounts?

We have special programs and fees for multiple patients from the same family.

Do Retainers Need To Be Worn After Braces?

Yes, retainers are worn full-time for about 6 months followed by nighttime wear indefinitely.

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The first step toward achieving a beautiful, healthy smile is to request a complimentary orthodontic consultation with Dr. Stoner.

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patient Reviews

Our 5-Star Experience

We are passionate about serving our patients with the highest level of care possible. Check out what our patients are saying about their 5-star experience with us!

Miguel J.
Dr Stoner and all the ladies that work with him are great. They listen to your feedback well and provide you the best care they can
Rachel S.
From the front desk to Dr. Stoner, everyone is amazing. Anytime we need to come in last minute, they are very flexible. We appreciate their payment plans, keeping us updated every step of the way, and friendly staff.
Latrayl A.
We had a wonderful experience!!! The staff was beyond amazing from start to finish welcoming, kind, and so patient with her. They even gave her some fun freebies, which made the visit extra special for her. Most importantly, my daughter has walked out feeling confident about her smile, and that means everything to me. Highly recommend!
Elizabeth S.
The whole experience with getting liners for my teeth, ending up being easier than I thought it would be. The office is such a lovely, positive and happy place to be in. I have to wear these liners for two years. In the beginning, I thought it would be horrible and it turned around to be Not so bad after all. I would highly recommend them
Wally H.
Great work. Friendly staff. They treat you like family!
TYISHA CHAPMAN MA C.
I wish that I could give at least 5 more stars. Everyone here has been caring and professional. My teeth are healthier. My smile looks amazing and my confidence is on clouds.
Chrissy D.
We have been with Stoner orthodontics for years. We have had wonderful experiences with Dr. Stoner as well as his staff. They have been very attentive to our needs. We quickly get into our appointments and they were right on track with the timeline of braces.
Asli S.
Friendly, professional, great service! Highly recommend!
Jeff and Allison T.
Leslee and Ashley give exceptional care and I would recommend anyone to go to their practice.
Jeremy D.
We have been going here for years for our four children and appreciate the compassionate, quality care we have received. Amazing customer service. The staff goes above and beyond to help. Would highly recommend!
ahmedta V.
Dr. Stoner and his wonderful staff have become almost like family. They very professional yet warm and fuzzy. And I love that for myself 😉❣️
Angel P.
Been going for years and they've always done an amazing job. Recently has done my Aligners and my teeth have never looked better.
Lakeisha W.
A Huge THANk YOU To Dr. Stoner and Staff !! My Daughter Autumn has loved going to Robert Stoner Orthodontics since day one!! Always on time getting her started for her appointments , very detailed with instructions how to take care of her teeth, and of course extremely kind and always smiling with great positive energy welcoming her into every appointment:) Today was the day to get her Braces taken off and Dr. Robert Stoner took out the time to take a before and after picture with her. Thank you Doc :) The small things means So Much !! Also a Shout out to the dental assistant Kaitlin who went thoroughly in detail how to use and take care of her new retainers and also making sure that it properly fits her mouth :) Again THANK YOU, THANK YOU Stoner Orthopedics , you’ve made her Experience nothing but AMAZING , most of all thank you for her Beautiful Smile :)
Clint S.
Amazing service, professionalism, and my wife says my smile is perfect! Thank you all!
bianca M.
We have loved and enjoyed our experience with Robert Stoner orthodontist team. Would highly recommend to others.
hilary W.
Excellent care and great results. Highly recommend for your entire family.
Sona H.
Wonderful experience for both my girls with Invisalign! Amazing office staff at both locations. Highly recommend coming here for your orthodontic needs!
Dan J.
Made my teeth very straight and fast !!! 100% recommend
Brenna P.
Fantastic experience!! We love everyone here and I highly recommend!!
Millie S.
Both my fiancé and myself have been patients here for years and will say that everytime has been amazing. We've done Invisalign and Angel Aligners. Great customer service, friendly staff, and Dr. Stoner is always willing to answer any questions, comments, or concerns.
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Our locations

Come visit us

We have two locations conveniently located in the Greensboro area. We look forward to meeting you and your family soon!

GREENSBORO

  • 1304 Beaman Place Greensboro, NC 27408

SUMMERFIELD

  • 6161 Lake Brandt Rd. Suite D Greensboro, NC 27455

Phone

  • (336) 274-7649

Office Hours

Monday7:30am – 4:30pm
Tuesday7:30am – 4:30pm
Wednesday7:30am – 4:30pm
Thursday7:30am – 4:30pm
Friday8:00am – 1:00pm
Summerfield
Greensboro
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