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Robert Stoner Logo
  • Our Practice
    • About Us
    • What Sets Us Apart
    • Meet Dr. Robert Stoner
    • Meet Dr. Brennan Alford
    • Meet Our Team
    • Advanced Technology
    • Smile for a Lifetime
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      • Braces For Teens
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    • Clear Aligners
      • What Is Invisalign?
      • Angel Clear Aligners
      • Aligners For Kids
      • Aligners For Teens
      • Aligners For Adults
      • Aligners FAQ
    • Other Treatments
      • Orthognathic (Jaw) Surgery
      • Retainers
      • Airway Orthodontics
      • Early Treatment
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Emergency Orthodontic Care in Greensboro, NC

Most orthodontic problems are minor and can be eased at home until we see you. For a poking wire, cover it with orthodontic wax or gently tuck it down with a pencil eraser. A loose bracket or band can usually stay put until your appointment. For any true injury to your mouth or teeth, ice the area and call your family dentist right away. When in doubt, call Robert Stoner Orthodontics and we will help.

Even with the best care, an appliance can occasionally come loose or a wire can start to poke. The good news is that genuine orthodontic emergencies are rare, and most issues can wait comfortably for a regular appointment once you know how to ease the discomfort. Emergencies generally fall into two categories: problems with your braces or appliances, and direct injuries to your mouth or teeth. Here is how to handle each.

Emergencies Related to Your Braces or Appliances

If a band, bracket, or wire comes loose or starts poking, call our office during patient hours to schedule a visit. For everyone’s convenience, including patients with scheduled appointments, we are not able to handle these on a walk-in basis. In the meantime, these at-home tips can keep you comfortable:

  • Poking tie wire: Cover it with orthodontic wax, or gently tuck it back under the archwire with a blunt object like a pencil eraser or a cotton swab.
  • Loose band or bracket: This can usually be left in place until we see you. Call us when you notice it, and we will schedule a visit to reattach it if needed.
  • Broken or poking archwire: You can often bend it back in with a pencil eraser, or clip the end with sanitized nail clippers if it is poking. Call us if that does not resolve it.
  • General soreness: Tenderness after braces are placed or adjusted is normal and usually fades within a few days. Soft foods, warm salt-water rinses, and over-the-counter pain relief help. Orthodontic wax soothes any spot that rubs.
  • Lost or slipped spacer (separator): If a separator falls out shortly before your appointment, it is usually fine to leave it, just let us know so we can check it.

If you happen to swallow a small piece of an appliance, do not panic, this is rarely harmful, but call us so we can advise you and check your braces.

Not sure how to handle something? Watch our short emergency-care video, which walks you through the most common fixes.

Direct Injuries to the Mouth and Teeth

For any direct blow to the mouth or teeth, whether or not you are in orthodontic treatment, ice the area right away and contact your family dentist as soon as possible. An X-ray is often needed to assess the injury. If a tooth has been displaced, knocked out, or fractured, call your family dentist first, since they have the materials and anesthesia these injuries may require. If your braces or appliances are dislodged in the process, we will repair or adjust them once your general dentist has treated the injury and you are comfortable.

After Office Hours

If you are in pain after hours, call our office and follow the prompts for after-hours guidance on who to contact. For urgent help during business hours, reach our Beaman Place office at (336) 274-7649 or our Lake Brandt office at (336) 644-1464.

Frequently Asked Questions

Is a loose bracket an emergency?

Usually not. A loose bracket or band can typically stay in place until your next visit. Call us so we can schedule a quick repair, and use orthodontic wax if it is rubbing in the meantime.

How do I stop a wire from poking my cheek?

Cover the end with orthodontic wax, or gently tuck it back under the archwire with a pencil eraser. If a wire is long or sharp, you can carefully clip it with sanitized nail clippers. Call us if it keeps bothering you.

My teeth are sore after an adjustment, is that normal?

Yes. Mild soreness for a few days after braces are placed or tightened is completely normal. Soft foods, a warm salt-water rinse, and over-the-counter pain relief usually do the trick.

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The first step toward achieving a beautiful, healthy smile is to request a complimentary orthodontic consultation with Dr. Stoner.

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Our 5-Star Experience

We are passionate about serving our patients with the highest level of care possible. Check out what our patients are saying about their 5-star experience with us!

A H.
It was a wonderful experience with very knowledgeable and kind staff
Madison W.
Been with this place for 6 years wouldn’t go anywhere else!
Kaylah S.
I have been going to Stoner for about a year and a half and it has been the best experience! I recommend my fiance and he is also on his Invisalign journey. We are both very happy with out results!
Gia M.
Dr. Stoner team is amazing!! From my very first appointment til my last appointment. Mrs. Ashley is absolutely the sweetest and she made me feel very comfortable my first day meeting her. The whole team provides well detailed information regarding my experience. I would definitely come back for services if I ever needed it! Super professional and great work environment.
farhat K.
Excellent service, always got an appointment when needed for any discomforts during treatment. Very satisfied and will recommend.
teresa K.
Had Invisalign’s and the entire staff at Stoner Ortho could not have been kinder and more understanding. Highly recommend for any ortho needs you might need.
Stephanie
We always appreciate the kindness they show us each visit. Very knowledgeable and helpful with answering our questions. Stephanie Stone
Courtney O.
We couldn’t be happier with our experience! My son just got his braces off, and his smile looks amazing. From the very beginning, the entire team has been kind, professional, and truly caring. Every appointment was a positive experience, and they always went above and beyond to make sure he felt comfortable and well taken care of. The staff is friendly, knowledgeable, and always willing to answer questions or help in any way they can. It’s clear that they genuinely care about their patients and take pride in the work they do. We are so grateful for the incredible care my son received throughout his orthodontic journey. I HIGHLY recommend this office to anyone looking for an orthodontist. Thanks you all so much!!!!!
Jennifer C.
Great experience, kind staff, very happy with the results
Poop P.
there a very caring and great place to get ur orthodox done
Terri Stockton F.
Had a great experience. They listened to my needs and responded well.
Allison J.
I just finished my Invisalign treatment and had such a great experience from start to finish! The entire staff was always so kind and welcoming, and the orthodontist was incredibly informative, helpful, and understanding throughout the whole process. I also loved the fun “guess the number” activity in the lobby at each visit — such a cute touch that made appointments more enjoyable. Most importantly, I am SO happy with my results. I highly recommend this office to anyone considering Invisalign or orthodontic treatment!
Christy T.
This is the fourth child. Have brought to stoner orthodontics and a fifth starts next month. We have been very happy!
Donna G.
The team at Stoner Orthodontics is wonderful! Everyone is very friendly and professional. I am confident that I’m getting excellent orthodontic care. I highly recommend this practice!
Abby
Everyone is always very help and nice and I have had a great experience!
Victoria R.
The absolute BEST! Both my daughter and I are seen here. Can’t say enough good things about them!
Shelly A.
Finishing up my straightening program with Stoner and very happy with my results!! The staff have been great at making me feel comfortable and always remember my name when I arrive!
Kelly C.
They were so nice, and my kids said the felt seen!
Aaliyah
I really enjoyed coming to this location for my adult braces journey ! Came here for about 3 years and the staff have been really accommodating.
Luke M.
The people are some of the kindest I’ve been around and had a great result!
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Our locations

Come visit us

We have two locations conveniently located in the Greensboro area. We look forward to meeting you and your family soon!

GREENSBORO

  • 1304 Beaman Place Greensboro, NC 27408

SUMMERFIELD

  • 6161 Lake Brandt Rd. Suite D Greensboro, NC 27455

Phone

  • (336) 274-7649

Office Hours

Monday7:30am – 4:30pm
Tuesday7:30am – 4:30pm
Wednesday7:30am – 4:30pm
Thursday7:30am – 4:30pm
Friday8:00am – 1:00pm
Summerfield
Greensboro
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