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Robert Stoner Logo
  • Our Practice
    • About Us
    • What Sets Us Apart
    • Meet Dr. Robert Stoner
    • Meet Dr. Brennan Alford
    • Meet Our Team
    • Advanced Technology
    • Smile for a Lifetime
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      • Braces For Teens
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      • What Is Invisalign?
      • Angel Clear Aligners
      • Aligners For Kids
      • Aligners For Teens
      • Aligners For Adults
      • Aligners FAQ
    • Other Treatments
      • Orthognathic (Jaw) Surgery
      • Retainers
      • Airway Orthodontics
      • Early Treatment
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Emergency Orthodontic Care in Greensboro, NC

Most orthodontic problems are minor and can be eased at home until we see you. For a poking wire, cover it with orthodontic wax or gently tuck it down with a pencil eraser. A loose bracket or band can usually stay put until your appointment. For any true injury to your mouth or teeth, ice the area and call your family dentist right away. When in doubt, call Robert Stoner Orthodontics and we will help.

Even with the best care, an appliance can occasionally come loose or a wire can start to poke. The good news is that genuine orthodontic emergencies are rare, and most issues can wait comfortably for a regular appointment once you know how to ease the discomfort. Emergencies generally fall into two categories: problems with your braces or appliances, and direct injuries to your mouth or teeth. Here is how to handle each.

Emergencies Related to Your Braces or Appliances

If a band, bracket, or wire comes loose or starts poking, call our office during patient hours to schedule a visit. For everyone’s convenience, including patients with scheduled appointments, we are not able to handle these on a walk-in basis. In the meantime, these at-home tips can keep you comfortable:

  • Poking tie wire: Cover it with orthodontic wax, or gently tuck it back under the archwire with a blunt object like a pencil eraser or a cotton swab.
  • Loose band or bracket: This can usually be left in place until we see you. Call us when you notice it, and we will schedule a visit to reattach it if needed.
  • Broken or poking archwire: You can often bend it back in with a pencil eraser, or clip the end with sanitized nail clippers if it is poking. Call us if that does not resolve it.
  • General soreness: Tenderness after braces are placed or adjusted is normal and usually fades within a few days. Soft foods, warm salt-water rinses, and over-the-counter pain relief help. Orthodontic wax soothes any spot that rubs.
  • Lost or slipped spacer (separator): If a separator falls out shortly before your appointment, it is usually fine to leave it, just let us know so we can check it.

If you happen to swallow a small piece of an appliance, do not panic, this is rarely harmful, but call us so we can advise you and check your braces.

Not sure how to handle something? Watch our short emergency-care video, which walks you through the most common fixes.

Direct Injuries to the Mouth and Teeth

For any direct blow to the mouth or teeth, whether or not you are in orthodontic treatment, ice the area right away and contact your family dentist as soon as possible. An X-ray is often needed to assess the injury. If a tooth has been displaced, knocked out, or fractured, call your family dentist first, since they have the materials and anesthesia these injuries may require. If your braces or appliances are dislodged in the process, we will repair or adjust them once your general dentist has treated the injury and you are comfortable.

After Office Hours

If you are in pain after hours, call our office and follow the prompts for after-hours guidance on who to contact. For urgent help during business hours, reach our Beaman Place office at (336) 274-7649 or our Lake Brandt office at (336) 644-1464.

Frequently Asked Questions

Is a loose bracket an emergency?

Usually not. A loose bracket or band can typically stay in place until your next visit. Call us so we can schedule a quick repair, and use orthodontic wax if it is rubbing in the meantime.

How do I stop a wire from poking my cheek?

Cover the end with orthodontic wax, or gently tuck it back under the archwire with a pencil eraser. If a wire is long or sharp, you can carefully clip it with sanitized nail clippers. Call us if it keeps bothering you.

My teeth are sore after an adjustment, is that normal?

Yes. Mild soreness for a few days after braces are placed or tightened is completely normal. Soft foods, a warm salt-water rinse, and over-the-counter pain relief usually do the trick.

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Our 5-Star Experience

We are passionate about serving our patients with the highest level of care possible. Check out what our patients are saying about their 5-star experience with us!

Anna Maria P.
I had a great experience throughout my entire treatment. From start to finish, the process was smooth, well-organized, and stress-free. The team was always friendly, professional, and attentive, and I felt well taken care of at every appointment. I’m very happy with the results and truly appreciate the excellent service I received. I would definitely recommend Robert Stoner Orthodontics to anyone looking for quality care and a great overall experience!
Liam H.
They are awesome! I’m so glad my teeth aren’t crooked anymore 😅
Dalton V.
Love Stoner Orthodontist I have had a great experience with the staff and orthodontist both my children and myself had and have braces with them would definitely recommend for all your orthodontist needs !!☺️
Liv H.
Great Ortho with all amazing technicians!! Never had one tech that wasn’t friendly and personal ❤️ great experience
Jennifer M.
My three children and I have all been patients of Stoner Orthodontics. We’ve are so very happy with them and our results!
Xzavier W.
Have been going for three years today is my last day will miss seeing this place and the amazing people
Rosie B.
As an adult, I wanted to realign my teeth with clear aligners. My dentist’s consultation veered away from clear aligners due to not thinking with the extent of movement needed he could achieve a good result. However, Dr. Stoner had no hesitation in using clear aligners for an 18-24 month plan to achieve a desired smile! At 4 months my family and friends began commenting how my teeth were straightening! I’m pleased with the results so far!
Irene T.
Dr. Stoner and his team did an excellent job. They are all very friendly and helped me every step of the way to get to my perfect smile. Highly recommend!
LeAndre S.
⭐️⭐️⭐️⭐️⭐️ I just got my braces off, and I couldn’t be happier with my smile! 😁 From beginning to end, everyone at the office has been welcoming, professional, and genuinely caring. They made the entire process so much easier and always made sure I felt comfortable and knew what to expect. After all the appointments and adjustments, seeing the final result was definitely worth it! Thank you to the entire team for giving me a smile I can feel confident about. I truly appreciate you all and would absolutely recommend this office to anyone considering braces or orthodontic treatment!
Samara H.
Been going heard for years, super happy with the progress and service. Thank you!
Bebe
Dr Stoner and his staff have demonstrated the highest level of strength in professional care and better Do yourself a favor and meet them
isis P.
amazing staff! i enjoyed my treatment here they were very communicative throughout my entire treatment!
Felicia P.
Definitely a 10/10 great staff and I would highly recommend.
Brandon G.
Great experience with an awesome team and excellent patient care!! :)
Tynesha M.
The best orthodontics in town! Everyone takes their time to truly listen to your concerns so that you can have a billion dollar smile! If you’re second guessing, don’t! 10/10 any day.
Parker
Been with Robert Orthodontics for practically my whole life they’ve done a great Job. Their Invisalign option worked great for me!
Ciera M.
Absolutely LOVE Robert Stoner Orthodontics!!! The staff and Doctors are soooo friendly and I have truly enjoyed my last 2 years with them! They definitely know how to make you feel like family! Can’t recommend them ENOUGH! If you are thinking about getting braces go see them! 💕
Shizzle
They are an AMAZING team, everyone is genuinely so nice and Dr. Stoner is such a nice doctor. He's attentive and kind and I really appreciate him. I also love that the office does events for patients sometimes like a family night at the ice rink. 10/10 and all the dental assistants are soooo so nice and it seems like they all love working here and with each other which says a lot about the whole team here.
Kendall W.
i love this orthodontist so much my jorney has been great and angie is the best i love her so much!
Amrita B.
I love the staff and the Dr robert and i am very happy with the results i have finished by braces treatment so happy. They cleared all my doubts and questions.
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Our locations

Come visit us

We have two locations conveniently located in the Greensboro area. We look forward to meeting you and your family soon!

GREENSBORO

  • 1304 Beaman Place Greensboro, NC 27408

SUMMERFIELD

  • 6161 Lake Brandt Rd. Suite D Greensboro, NC 27455

Phone

  • (336) 274-7649

Office Hours

Monday7:30am – 4:30pm
Tuesday7:30am – 4:30pm
Wednesday7:30am – 4:30pm
Thursday7:30am – 4:30pm
Friday8:00am – 1:00pm
Summerfield
Greensboro
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